Terms and Conditions

Terms and Conditions for “Take a Moment”: Touchless Therapy LLC

Effective Date: 11/1/2024

Introduction

Welcome to Take a Moment: Touchless Therapy LLC (“we,” “our,” “us”). By using our website, scheduling an appointment, enrolling in our membership program, or using our touchless spa services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please review these Terms carefully. We encourage all potential customers and current clients to carefully read and understand our policies to ensure clear expectations regarding the practices and operations of Take A Moment: Touchless Therapy LLC. During appointment booking clients will be required to read and acknowledge their understanding of our services and policies.

Services

Take A Moment: Touchless Therapy LLC offers a variety of touchless wellness services designed to promote relaxation, rejuvenation, and overall well-being.

Our services include:

4D Massage Chairs: Advanced massage chairs that provide a full-body massage experience, simulating the hands of a massage therapist with 4D technology to deliver deep relaxation and muscle relief.

In Harmony Sound Lounge: A unique therapeutic experience combining sound vibrations with relaxation, designed to balance the body and reduce stress through harmonic sound waves.

NormaTec Leg Compression Therapy: An innovative recovery system that uses air pressure to massage the legs, improve circulation, and promote faster muscle recovery, ideal for athletes or those with circulation issues.

LightStim Red Light Facials: A non-invasive facial therapy using red light wavelengths to stimulate collagen production, reduce fine lines and wrinkles, and improve overall skin health.

Salt Air Therapy: A holistic therapy that involves breathing in micro-particles of salt, known for its respiratory and skin benefits, helping to clear the airways, promote easier breathing, and enhance overall relaxation.

All services are intended to provide relaxation and wellness benefits and should not be considered a substitute for medical treatment or diagnosis. Clients may select the duration and combination of services, subject to availability and pricing.

Packages & Gift Certificate Terms & Conditions

We offer a membership program that provides members with access to exclusive benefits such as discounted rates, priority booking, and other perks.

Membership Terms: We do not offer refunds on packages, gift certificates, programs, or courses

  • Membership fees are non-refundable.
  • Membership benefits are non-transferable and must be used by the member only.
  • Members may cancel their membership at any time by providing 14-day notice prior to the next month billing cycle.
  • Any unused services or benefits may not roll over into the next membership period unless specified.

Appointment Scheduling and Cancellation Policy

Appointments can be booked through our website, app, phone, or in-person.

Appointment Terms:

  • Cancellations must be made at least 4 hours before the scheduled appointment to avoid a cancellation fee.
  • Late arrivals may result in a shortened service time, with the full-service fee still applicable.
  • No-shows will be charged the full price of the scheduled service.

Pricing and Payments

All prices for services and memberships are listed on our website and are subject to change without notice. Payment is due at the time of booking or as part of your membership.

Payment Methods:

We accept all major credit and debit cards. We are a Cash-free business. Membership fees may be automatically charged on a recurring basis if you opt into an auto-renewal plan.

Health and Safety

By using our services, you acknowledge that you are in good health and have disclosed any relevant medical conditions. We are not liable for any health issues or injuries that may arise from using our services if relevant information was not disclosed in advance.

Anti-Hate Speech Policy

Take A Moment: Touchless Therapy LLC, we are committed to maintaining a welcoming and inclusive environment for all clients and staff. Hate speech, harassment, or discrimination of any kind based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristics will not be tolerated.

By using our services or participating in our membership program, you agree to:

  • Respect Others: Treat all clients, staff, and community members with dignity and respect.
  • Prohibition on Hate Speech: Avoid using language or engaging in behaviors that could be considered hate speech, harassment, or discriminatory.
  • No Tolerance for Harassment: If any hateful or inappropriate behavior is reported, we reserve the right to take immediate action, including terminating memberships, banning clients from our services or reporting incidents to the appropriate authorities.

Any violations of this policy may result in termination of services and/or legal action were appropriate. We believe in providing a safe, peaceful space for all, and we ask that you help us uphold these values.

Liability

Take a Moment: Touchless Therapy LLC will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or membership program. Limitation of Liability: In no event shall our liability exceed the amount paid by you for the specific service in question.

Client Responsibilities

Health Disclosure: Clients are required to provide accurate and complete health information, including any medical conditions, allergies, injuries, or recent surgeries that may impact their experience with our services.

Communication: Clients must notify staff of any discomfort or concerns during their session to ensure adjustments can be made for a safe and comfortable experience.

Follow Instructions: Clients are expected to follow all instructions provided by our staff regarding the use of the equipment and facilities to ensure their safety and well-being.

Intellectual Property

All content, including but not limited to text, graphics, logos, and images on our website, is the property of Take a Moment: Touchless Therapy LLC and is protected by applicable intellectual. property laws.

User Conduct

By using our website or services, you agree to the following; not to engage in any unlawful activities, to respect the privacy and safety of other clients and staff, to follow any wellness center rules or regulations.

Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting updated terms on our website. Continued use of our services or website constitutes acceptance of any changes.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of The State of Connecticut, without regard to its conflict of law principles.

Contact Us

For any questions regarding these Terms, please contact us at:

Take a Moment: Touchless Therapy LLC

Email: [email protected]

Phone:203-889-5498

By using our services, you acknowledge that you have read and understood our policies and agree to follow the terms outlined above. We look forward to helping you relax, refresh, and restore your well-being at Take a Moment: Touchless Therapy LLC